A WhatsApp team inbox for car rental sales and operations
Let AI and rental advisors work from one WhatsApp team inbox with conversation summaries, ownership, qualification context, and clean human handoff.
“I am a returning customer. Can you reduce the security deposit for a G63?â€
Make the next rental conversation easier to move.
Reservo keeps automated and human replies in one operational view. The AI handles routine intake, then gives the right person a concise summary when negotiation, approval, or an exception requires attention.
Less chasing. More useful context.
Keep every rental request moving without making the team repeat itself.
- Multiple agents reply without clear conversation ownership.
- Customers repeat details when a chat moves between team members.
- Important approval requests disappear in individual WhatsApp accounts.
- Assign ownership and keep the whole conversation visible.
- Hand off with collected fields and a plain-language summary.
- Pause automation while an advisor is actively handling the customer.
Deposit exception handoff
“I am a returning customer. Can you reduce the security deposit for a G63?â€
Reservo recognizes the policy exception, records the requested vehicle and dates, and stops short of promising a discount.
A manager receives the chat, customer context, and exact approval question without asking the customer to start again.
Questions worth answering.
Can more than one advisor use the inbox?
Yes. The shared inbox is designed for teams to view, assign, and continue customer conversations.
Will the AI keep replying after a person takes over?
No. Automation can pause during human ownership and resume only according to your handoff settings.
What context appears at handoff?
The advisor sees the conversation, captured rental details, qualification status, and the reason human action is required.